DEIB Strategy Creation @ Lyra Health

Many companies are starting to focus on embedding Diversity, Equity and Inclusion (DEI) within their organization, but often struggle with the creation of a clear, cohesive and actionable strategy to achieve their DEI goals. Lyra Health brought in Converge Firm to develop a robust DEI strategy that would embed a true sense of belonging within Lyra employees specifically, and more broadly for their clients and practitioners. Lyra is focused on changing the way we think about mental health by increasing access to vital mental health services and leveraging technology to deliver more personalized and effective care. 

The strategy began with Converge conducting a series of listening sessions across the entire organization - executive-level, Lyra employees and Lyra providers and clinicians - to understand the unique needs and goals across the company of all members, as Converge believes DEI can and should become everyone’s responsibility if all voices are heard and represented. Converge also conducted a DEI survey across Lyra to create qualitative and quantitative benchmarks that informed the broader DEI strategy for Lyra. Converge also developed a business model and specific corresponding objectives that guide the strategy, which Lyra now uses to execute on their various DEI-focused projects, an important element in any DEI journey as implementation and execution are key drivers for success.

Through subject matter expertise in the DEI field and a collaborative partnership, Converge was able to develop a long-lasting DEI strategy for Lyra Health that had top-down support from leadership and grassroots buy-in and ideas from Lyra employees. As thought partners for Lyra, Converge created actionable steps and targets for Lyra to take forward, ensuring their DEI strategy is sustainable, measurable and goal-oriented. 

— Cierra Gillison, Director of DEIB, Lyra Health